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90 Day Guarantee Terms and Conditions

  • SuperFeast offers a 90-day guarantee on all tonic herbs and medicinal mushrooms in 100g jar size.
  • We will refund you the full amount within 90 days of purchase on all tonic herbs and medicinal mushrooms if you are not happy with your purchase, minus any shipping costs.

  • This is only for products you have purchased only once in the lifetime of SuperFeast. This means you cannot get a refund on products you have purchased before this guarantee was launched even if you ordered the product again within the last 90 days. 

  • We will not uphold the 90-day guarantee if you dislike the taste of the product. 

  • Products must be returned (opened or unopened) to SuperFeast. SuperFeast will dispose of the product if it is opened.

  • Please contact our customer service team at team@superfeast.com.au or call 1300 769 500 to explore if you are eligible for the 90-day guarantee and to start the return process if so. 

  • If eligible you will be refunded the full amount of the product you ordered once we receive the product in the mail.

  • The address for the return will be provided once you contact customer service and start the return process.

  • You are responsible for shipping for the return. You can either buy the postage yourself or we can provide a return label for you that you print off and attach to the box. If we provide the return label for you we will subtract the cost from your refund amount. 

  • Please provide us with tracking for the return if you are providing postage yourself. 

  • Please include your name and order number on a piece of paper in the box. 

  • We will refund you within 3 business days of receiving the package.